Appar Global (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our website, request quotes, or work with us as a business partner. It applies to visitors and commercial customers worldwide unless a separate agreement states otherwise.

1. Information we collect

We may collect:

Contact and account data: name, company name, job title, email address, phone number, mailing and shipping addresses, and communication preferences.
Business and project data: product briefs, tech packs, size charts, order volumes, timelines, and other details you share for sourcing, sampling, or production.
Technical data: IP address, browser type, device identifiers, general location (e.g., region), pages viewed, and referring URLs, collected through cookies and similar technologies where permitted.
Payment-related data: billing information may be processed by our payment service providers; we do not store full card numbers on our servers when a third party handles payment.

2. How we use information

We use the information above to:

Respond to inquiries, provide quotes, and manage customer and vendor relationships.
Facilitate manufacturing, quality control, logistics, and compliance documentation.
Send newsletters, program updates, or marketing where you have opted in or where law allows.
Improve our website, services, and security; analyze usage in aggregated form.
Comply with legal obligations, enforce our terms, and protect our rights and those of others.

3. Sharing of information

We may share information with service providers who assist us (e.g., hosting, email, analytics, payment partners), with professional advisers where required, and with factories or logistics partners only to the extent needed to fulfill your orders. We may disclose information if required by law or to protect Appar Global, our users, or the public. We do not sell your personal information to third parties for their independent marketing.

4. International transfers

We operate in Bangladesh and may work with partners globally. Your information may be processed in countries that have different data protection laws. Where required, we use appropriate safeguards such as contractual clauses or your consent.

5. Retention

We retain information for as long as needed to provide services, meet legal, tax, and accounting requirements, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing or to data portability. You may withdraw consent where processing is consent-based. To exercise these rights, contact us using the details on our website. You may also lodge a complaint with a supervisory authority where applicable.

7. Cookies

We use cookies and similar technologies to operate the site, remember preferences, and understand traffic. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

8. Children

Our services are directed at businesses and adults. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us so we can delete it.

9. Changes

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use of our services after changes constitutes acceptance where permitted by law.

10. Contact

For privacy questions or requests, please contact us through the contact options provided on our website (e.g., Support / Contact Us).